1. Information you provide
AestheTracker is operated by ELLEBEE TECHNOLOGY, LLC (“AestheTracker,” “we,” “us,” or “our”). AestheTracker lets you create a personal aesthetic record that may include your name, country, treatment details, dates, providers, clinics, products, vendors, purchases, inventory, plans, notes, facial-map entries, and photos you choose to add. AestheTracker is not a health or medical app: it does not connect to Apple Health or HealthKit, import medical or clinical records, or ask you to record diagnoses or health conditions. Entering a practitioner or clinic does not connect the app to that provider or create a provider-authored health or medical record. You decide what to record.
If you contact us or submit feedback, we also receive the information you include in that communication, such as your email address, comments, screenshots, or technical details.
2. Where your app data is stored
Your AestheTracker records and photos are stored on your device. When Apple iCloud synchronization is available and enabled, that data may also be stored in your private iCloud account using Apple CloudKit so it can remain available across your Apple devices.
AestheTracker does not currently require a separate AestheTracker account. You may also choose to create and store a manual backup export.
3. How information is used
Information is used to provide the features you choose to use, maintain and improve the app, respond to support requests, investigate bugs, prevent misuse, and comply with applicable law.
We do not sell your personal information, use your personal records for advertising, or track your activity across other companies’ apps or websites.
4. Device permissions
AestheTracker asks for access only when a feature needs it. Depending on what you choose to do, this may include camera access to capture a photo, photos you select through Apple’s photo picker, Calendar access for appointments, and notification permission for reminders. You can change these permissions in device Settings, although doing so may limit the related feature.
5. Services provided by others
Apple provides app distribution, device storage, photo selection, Calendar and notification services, purchase processing, and—when enabled—private iCloud synchronization through CloudKit. Apple handles information under its own privacy terms.
Our optional feedback form is hosted by Tally. If you use it, the information you submit is processed by Tally and delivered to AestheTracker. Please avoid including sensitive personal or treatment details and photos unless they are necessary to explain the issue and you are comfortable sharing them.
Missing-product submissions
If you choose to submit a missing product, AestheTracker uploads the product name and selected package-code photo to our private review queue through Cloudflare. Your treatment history, notes and other inventory fields are not included automatically. Review the photo and remove personal details before submitting. Cloudflare processes storage and verification, including technical connection information such as IP address; temporary rate-limit identifiers help prevent misuse.
Our team verifies submissions before adding product facts to the shared library. Submitting does not automatically publish the photo or your identity. Submission photos can be deleted after review, while verified product names and codes may remain in the library. You can continue adding your own product without submitting it. Keep your submission reference to identify a deletion request sent to privacy@aesthetracker.com.
6. Purchases and subscriptions
Apple processes purchases through the App Store. AestheTracker uses StoreKit product, transaction, and entitlement information to determine whether Premium access is active, including expiration or revocation status. We do not receive your full payment-card information.
If a subscription ends, your existing records remain available to view, edit, export, or delete. Creating new records and using Premium analysis features requires active access.
7. Retention and deletion
App records remain until you delete them. Removing the app may remove its local data but does not necessarily delete information stored in your iCloud account or backup files you exported. You can delete records in the app, manage your iCloud data through Apple, and delete backup files wherever you saved them.
Support and feedback communications may be retained for as long as reasonably necessary to respond, improve the app, maintain appropriate business records, or meet legal obligations. You may request deletion of information you submitted directly to us by emailing privacy@aesthetracker.com.
8. Security
We use reasonable administrative and technical measures designed to protect information under our control. No method of electronic storage or transmission is completely secure, so absolute security cannot be guaranteed. Protect your device, Apple ID, and any exported backup files with appropriate passwords and security settings.
9. Age eligibility and children’s privacy
AestheTracker is intended only for individuals who are 18 years of age or older. Individuals under 18 may not use the app. AestheTracker does not receive personal records stored in the app or in a user’s private iCloud account. If we learn that an individual under 18 has submitted personal information directly to us through a support request, feedback form, or other communication, we will take reasonable steps to delete it.
10. Changes to this policy
We may update this policy as AestheTracker evolves. We will post the revised policy here and update the effective date. If a change materially affects how we handle personal information, we will provide additional notice where appropriate.
11. Contact us
Questions or privacy requests can be sent to privacy@aesthetracker.com. For general help, contact support@aesthetracker.com.